How Do I Get More Reviews?

Reviews are a deciding factor in business. If your star rating and reviews are excellent, more people will pick up the phone, email or click into your website.

3 Steps
There are 3 steps you can take to get more online reviews:

1. Ask
2. Show
3. Remind

Ask
You can ask for a review in a multitude of ways:

• after you complete a job
• the latest customer you interacted with
• through an email
• when you send a invoice
• when you finish a phone call

Take every opportunity you can to ask for a review. No need to pressure, simply ask, and you will get reviews.

Show
Show your customers how to leave a review. Some will know how to do it and others will have no idea. Example, here's how to leave a review on Google Business. 

1. Sign into Google (Gmail account)
2. Search for your business on Google
3. Click to leave a review
4. Select star rating, write review and submit

The key is showing a customer that they must sign into Google and navigate to your business listing to leave the review. Sometimes that’s difficult for people to do, so show them how.

Remind
Remember, we're all busy and forgetful at times. When you ask someone to leave a review, just remember that they probably have 20 other things on their plate. It may take them a week to compose the review and they may forget altogether. Follow up within two weeks and remind them about leaving a review. We all need a push from time-to-time.

Get Out There & Get More Reviews
Set a goal of getting 5 or 10 reviews. Make a list of customers you can ask for a review. Put together a list and then ask them, show them and remind them. You will get reviews, and it will open your business to more exposure and receiving more leads!